Offering a service as a product is the best way to create a predictable, stable and recurring revenue stream for your digital business. But...
A productized service only works by defining carefully pre-scoped jobs and costing the time to do them.
But what about all the other bits?
All this stuff takes time and that eats into your margin. We've run a boutique Web Design agency for 5 years and know this all too well. We're building SaaSify to take all this noise and deal with it. Leaving us to get on with the job.
Every unstructured client interaction introduces delays and risk. Don't pick up the phone and don't read emails. Channel everything through your client portal.